BookPoint Privacy Policy

1. Definitions

• Personal Data: Any information that identifies or can identify you.
• Data Subject: Any person whose data we collect, process, or store.
• Processing: Any action we take with your data, like collecting, storing, using, sharing, or deleting it.

2. Scope

This policy applies to all personal data collected through:

• Our website (https://bookpoint.live)
• Mobile apps
• In-person interactions with our staff
• Any other platform where we provide services

3. Information We Collect

4. How We Collect Your Data

We collect data:

• When you fill forms, request services, or contact us
• Through automated tools like cookies or analytics
• From third-party sources like payment processors or marketing partners

5. Why We Use Your Data

We process your data to provide our services safely and effectively. This includes:

• Providing Services: To handle bookings, payments, and orders
• Communicating with You: Customer support, service updates, or notifications
• Improving Our Services: To understand usage patterns and enhance user experience
• Marketing & Promotions: To send offers, newsletters, or updates
• Legal Compliance: To comply with laws like taxes or fraud prevention
• Security: To protect our systems and prevent fraud

6. Sharing Your Data

We never sell your data. We may share it with:

• Service providers who assist us in running BookPoint
• Business partners for collaboration or promotions (with consent where required)
• Regulatory authorities if required by law
• Other companies in the event of mergers or acquisitions

All recipients are required to comply with NDPA rules.

7. International Transfers

Your data may be processed outside Nigeria (for example, cloud storage). We make sure it is protected with safeguards like Standard Contractual Clauses.

8. Data Security

At BookPoint Digital Solutions Limited, we take the protection of your personal data seriously and implement comprehensive measures to safeguard it:

• Physical, Technical, and Administrative Safeguards: We minimize risks such as loss, misuse, or unauthorized access to your personal information.
• Data Storage: Personal information is stored on secure servers managed by BookPoint or trusted service providers. Access is strictly controlled and only granted to those who need it to perform their duties.
• Encryption and Data Isolation: Sensitive personal data is encrypted, and data isolation techniques are used to further enhance security.
• Access Control: Only authorized personnel within BookPoint or contracted service providers can access your personal data, strictly for service purposes.
• Security Technologies: We use firewalls, secure authentication, encryption, and other advanced security technologies to protect your data.
• Unsolicited Requests: BookPoint will never request sensitive personal or account information through unsolicited communications. You are responsible for keeping your login credentials and personal information confidential.

9. How Long We Keep Your Data

We keep your personal data only as long as needed to provide our services or meet legal obligations. When no longer needed, we securely delete or anonymize it.

10. Your Rights

Under NDPA, you have the right to:

• Access, correct, or delete your data
• Limit how we process your data
• Object to processing for marketing or legitimate interests
• Receive your data in a portable format
• Withdraw consent at any time

We respond to requests within 30 days.

11. Third-Party Links

Our services may link to other websites or platforms. All recipients are required to comply with NDPA rules; however, we advise users to review the privacy policies of these third-party sites before interacting with them.

12. Children's Privacy

Our services are not for children under 18. We do not knowingly collect data from children without parental consent.

13. Updates

We may update this policy to reflect changes in law, technology, or operations. The new version will be posted with an updated effective date.

14. Contact Us