01 Definitions
- Personal Data: any information that identifies or can identify you.
- Data Subject: any person whose data we collect, process, or store.
- Processing: any action we take with your data, collecting, storing, using, sharing, or deleting it.
02 Scope
This policy applies to all personal data collected through:
- Our website (https://bookpoint.live)
- Mobile apps (BookPoint and BookPoint for Business)
- In-person interactions with our staff
- Any other platform where we provide services
03 Information we collect
Directly from you
- Your name, date of birth, gender, email, phone, and address
- Payment details like bank account or card information
- Transaction details and payment history
- Feedback, reviews, and survey responses
Automatically
- Device information, IP address, browser type, operating system
- Usage patterns (pages visited, time spent, clicks)
- Location data (if you allow it or if required for service delivery)
From third parties
- Partners, service providers, or publicly available sources, where legally permitted
04 How we collect your data
- When you fill forms, request services, or contact us
- Through automated tools like cookies or analytics
- From third-party sources like payment processors or marketing partners
05 Why we use your data
We process your data to provide our services safely and effectively. This includes:
- Providing services: handling bookings, payments, and orders
- Communicating with you: customer support, service updates, notifications
- Improving our services: understanding usage patterns and enhancing experience
- Marketing & promotions: sending offers, newsletters, or updates
- Legal compliance: complying with laws like taxes or fraud prevention
- Security: protecting our systems and preventing fraud
06 Sharing your data
We never sell your data. We may share it with:
- Service providers who assist us in running BookPoint
- Business partners for collaboration or promotions (with consent where required)
- Regulatory authorities if required by law
- Other companies in the event of mergers or acquisitions
All recipients are required to comply with NDPA rules.
07 International transfers
Your data may be processed outside Nigeria (for example, cloud storage). We make sure it is protected with safeguards like Standard Contractual Clauses.
08 Data security
We take the protection of your personal data seriously and implement comprehensive measures to safeguard it:
- Physical, technical, and administrative safeguards minimize risks such as loss, misuse, or unauthorized access.
- Data storage: personal information is stored on secure servers managed by BookPoint or trusted service providers.
- Encryption and data isolation: sensitive personal data is encrypted, with isolation techniques to enhance security.
- Access control: only authorized personnel can access your personal data, strictly for service purposes.
- Security technologies: firewalls, secure authentication, encryption, and other advanced technologies.
- Unsolicited requests: BookPoint will never request sensitive personal or account information through unsolicited communications.
09 How long we keep your data
We keep your personal data only as long as needed to provide our services or meet legal obligations. When no longer needed, we securely delete or anonymize it.
10 Your rights
Under NDPA, you have the right to:
- Access, correct, or delete your data
- Limit how we process your data
- Object to processing for marketing or legitimate interests
- Receive your data in a portable format
- Withdraw consent at any time
We respond to requests within 30 days. Contact us at hello@bookpoint.live or +234 907 798 7619.
11 Third-party links
Our services may link to other websites or platforms. All recipients are required to comply with NDPA rules; however, we advise users to review the privacy policies of these third-party sites before interacting with them.
12 Children's privacy
Our services are not for children under 18. We do not knowingly collect data from children without parental consent.
13 Updates
We may update this policy to reflect changes in law, technology, or operations. The new version will be posted with an updated effective date.
14 Contact us
BookPoint Digital Solutions Limited
For privacy questions, data requests, or any concerns, reach out below.
By using BookPoint, you agree to this Privacy Policy.